And it stopped working.
No warning. No nothing. It just stopped doing the Mac-ish stuff that it was born to do. So we did what everyone does. We brought it to the geniuses at the Apple Store. But we also spent some time doing our own investigation.
What we came up with on our own and what the "geniuses" confirmed is that it needed a new logic board. Something that is a common problem with this particular model. So much so that Apple extended a free warranty on it until 3 years after date of purchase. A little too late for us. But she purchased the extended warranty from Apple. Also 3 years. Too bad, so sad.
So the "geniuses" informed us that it will cost around $1,000 - $1,200 to replace this logic board. I'm afraid I don't see the logic in that. Not when you can buy a new iMac for just a few hundred dollars more.
And that, my friends, is my beef.
For virtually the same amount of money it will cost to buy a new computer, Apple will fix her old computer. It's like they aren't even trying to hide what they are really doing. They don't want her to fix her old computer. The want her to buy a new one. It's a fucking scam.
I'm been a PC guy every since PCs have been around. And there is no one I know who has had a problem with their PC that requires an investment at the same price as a brand new one. It just doesn't happen. I know that people out there love their Macs, but everyone I know who has them is constantly having to get them fixed. Gia's mother has a Mac notebook and that thing has seen as much time at the Apple Store as it has her home. And she has only had it one year. That thing sucks!
And I'm not talking about heavy-use owners. Most of them use their Macs for email, web-browsing and the odd work document. None of them use them primarily for work.
Listen, I know that computers are almost disposable use items. They last for a few years and then you get a new one. But usually because you want to do more, or you want to do it faster. Not because the thing just stops working because of a defect that they knew about but won't cover because it lasted "long enough".
None of that matters. Because Gia loves Apple and she is gonna buy a new iMac. This one with more memory and a bigger monitor. Yay!
The Cult of Apple wins again.
Now, I don't have a lot of experience on Macs to know if what the guy in this video is saying is true. I mostly fumble around on one for a little while wondering why I can't do something as simple as right-click my mouse and I get annoyed and go back to my PC. But this is how I feel today.
Note: Remember to play the Bug-Eyed Trivia Challenge every day. I hate those stupid commercials.